Cookie Policy

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help the site work, remember your preferences, and understand how it is used. We also use similar technologies such as local storage for the same purposes.

How we use cookies

• Essential — keep your shopping cart and session working and remember your cookie choice. The store cannot function without these, so they are always on.
• Preferences — remember choices like recently viewed items and saved (wishlist) products in your browser.
• Analytics — Google Analytics 4 and Meta Pixel help us understand how the store is used so we can improve it. These are only loaded after you accept our cookie notice. They do not identify you individually.
• Payment — when you check out, our payment processor (Pesapal) may set cookies needed to complete your transaction securely.

Third-party cookies

Some cookies are set by trusted third parties we rely on — including Pesapal (payments), Supabase (secure session handling), and Google (Analytics) and Meta (Facebook Pixel). Their use of cookies is governed by their own policies.

Managing cookies

You can accept or dismiss our cookie notice when you first visit. You can also control or delete cookies through your browser settings at any time. Blocking essential cookies may stop parts of the store — like the cart and checkout — from working correctly.

Changes & contact

We may update this policy as our site evolves. For any questions about how we use cookies, email us at orders@luraluxe.ke.