Question 1

How do I order from Lura Luxe?

Accepted Answer

Browse our collection, select your preferred item and color, then check out securely with M-Pesa or card — or tap "Order via WhatsApp" to send your order directly to our team.

Question 2

What kind of clothing does Lura Luxe sell?

Accepted Answer

We offer timeless feminine fashion — dresses, co-ords, tops, skirts, jumpsuits, lingerie, and accessories. Each piece is chosen for quality and style.

Question 3

Can I choose a color before ordering?

Accepted Answer

Yes. Product pages let you select your preferred color and size before placing your order.

Question 4

Does Lura Luxe deliver in Nairobi?

Accepted Answer

Yes, we deliver across Nairobi and all major towns in Kenya. Shipping is free on orders over KSh 10,000.

Question 5

How do I confirm product availability?

Accepted Answer

Product availability is shown on each product page. You can also reach out via WhatsApp for real-time stock confirmation.

Question 6

What payment methods do you accept?

Accepted Answer

We accept M-Pesa and card payments through Pesapal at checkout, plus WhatsApp orders. All prices are in KES (Kenyan Shillings).

Frequently asked questions

Frequently asked questions